With your Titanium subscription, you have access to standard support from Appcelerator’s experienced, knowledgeable Titanium professionals.
Access to experts
Get guidance and answers from Appcelerator’s internal team of technical experts.
Guaranteed response time
When you need to keep your project on schedule, you need a reliable response time for your issues.
Troubleshooting when you need it
Don’t let development problems slow you down. Take advantage of the latest tools, techniques, and methodologies for troubleshooting and keep your development schedule on track.
Shorten development time
Utilize code examples and best practices to get your app to market faster.
Support Offerings
| Standard Support | Premium Support | |
|---|---|---|
| Response Time | 2 business days | 1 business day |
| Communication Method | Portal/Email | Portal/Email |
| Coverage | M-F 7am-5pm PST (excluding holidays) |
M-F 7am-5pm PST (excluding holidays) |
| Troubleshooting |  |
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| Code Examples | |
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| Repro Assist | |
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| App Debugging | |
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| Code Reviews | |
