Appcelerator Supports Innovation

Build Your Business On Titanium. We’ve Got Your Back. Appcelerator offers a support and update subscription to keep you in the front of the application development pack. Subscribers benefit from rapid updates, bug fixes and patches to stay current with advances in mobile, tablet, and desktop development. Support is available through community forums, a private web portal, or premium support for professional developers, enterprises and partners.
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Early Adopter Access

Appcelerator has a number of exciting updates coming up, including: support for the Apple iPad and BlackBerry, updates to Apple and Android SDKs, in-app advertising and commerce, offline sync, and advanced analytics.

Premium Phone Support

Included in Titanium Enterprise edition, premium phone support offers a guaranteed 24 hour response for multiple developers in your organization. Our staff will prioritize urgent fixes or patches for your company.

Web Portal Support

Included in Titanium Professional edition, web portal support provides a 2 day guaranteed response for individuals or small businesses. This is our entry-level package for developers who would like a direct connection with Appcelerator.

Development Support

Designed to get you to app as quickly as possible by providing expert level application development assistance and best practices consulting for desktop, mobile, and iPad applications. We provide complete Titanium platform support from installations and configuration to utilization and optimization. You will also receive regular updates that address minor and major bugs as well as hot patches for mission-critical application development. These fixes are made available automatically through Titanium Developer.

Community Forums

Offered to everyone through appcelerator.net, our community forums provide a moderated channel of communication between developers. Forums are a great way to get an introduction to the Appcelerator developer community.

Production Support

Designed to ensure that your applications perform in the real world, post development, by providing expert level platform support for the specific Titanium functionality of your applications on the platforms and devices that are deployed. Appcelerator will support installation and configuration issues, and provide priority platform fixes to keep your application running everywhere they are deployed.

Packaging and Distribution

For desktop, we offer automated on demand multi-platform packaging and distribution service that provides native executables for various flavors of Windows, Macintosh OSX, and Linux.

For desktop apps in production we provide an integrated automatic multi-platform application update service that ensures your customers have automated access to the latest build of your applications.