NOTE: Please see an update to this post based on feedback we received from the community here.
With the launch of the Appcelerator Platform 4.0 last year, we also replaced our original Q&A with a new forum for community support. We did this to bring a unified experience to everything in the Platform. Over the course of the year, it has become apparent that the software we chose was not up to the task. It has proved harder to maintain than our former custom-built system and users were missing features they expected from a Q&A forum.
We hope to see the Tag Info updated with usage guidelines soon. We will also update our documentation and website references for this change in the coming weeks.
Going forward, #appcelerator at Stack Overflow will be considered the go-to location for support for and by the community. StackOverflow is a vibrant community of developers always willing to lend a helping hand. Our Appcelerator team uses Stack Overflow almost on a daily basis just due to this fact. As a reminder Enterprise and Team customers have direct access to Technical Support through their agreements.
Effective immediately, the original Q&A that we kept around as read-only at developer.appcelerator.com has been replaced by a new portal for developer-related resources. The URLs for the original Q&A’s tags and questions redirect to relevant searches on Stack Overflow.
This new portal will grow into a full Developer Portal over the next few months. It will become the place to bookmark and subscribe to never miss anything, whether it be Appcelerator updates or interesting content from the community. Stay tuned!
The former Q&A at community.appcelerator.com is now read-only and will continue to be available as such until February 1st. From then on, it will redirect tags and questions to StackOverflow and forward all other URLs to the new developer.appcelerator.com.
What to do with your topics?
No improvement is without drawbacks and we certainly understand it’s frustrating if you still have open questions on the current Q&A. For this reason, we will keep this Q&A in read-only status for the next two weeks. Please copy and paste any outstanding questions into Stack Overflow with the #appcelerator tag. You will find Stack Overflow is much easier to monitor and administer, with lots of Appcelerator developers to help you.
We’ll see you on Stack Overflow!